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How does the new Welcome Package work?
How does the new Welcome Package work?
VxzD avatar
Written by VxzD
Updated over a week ago

NOTE: The system was changed in April 2024 to include a rakeback boost in addition to free spins.

How does the new Welcome Package work?

The Welcome Package feature is a promotional pack in order to showcase some of the benefits of our Casino.


  • You receive 300% of your deposit, up to $15,000 along with 50 free spins. Your first eligible deposit over $25 will trigger the Welcome Package promotion and a 300% rakeback reward will be added as rakeback boost that needs to be unlocked.

  • Rakeback boost: For every $400 wagered, you unlock $1 of rakeback boost.

  • Free spins are claimable under bonus balance. Winnings from free spins are added to bonus balance. Bonus balance needs to be wagered over 40x in order to be converted to withdrawable balance.

  • 50 FREE SPINS in our participating games by Pragmatic Play: Sweet Bonanza (10), 500 Rush (10), The Dog House Multihold (10), The Hand of Midas (10), Kingdom of Atlantis Jackpot Play (10).

  • Maximum withdraw: 3x rakeback boost of your original deposit + $1,000 from Free spins. If you deposit $500, you will be able to claim a maximum of $1,500 rakeback boost and the adequate amount from the BONUS balance, up to $1,000, after completing the 40x wager requirement. If you deposit $6,000, a maximum of $15,000 will be added as rakeback boost.

Restrictions & Guidelines:

  • The Welcome Package applies for all deposit options including real money, cryptocurrency, gift card deposits and skin deposits.

  • The eligible deposit needs to be made within the first 7 days from the account registration time.

  • Rakeback boost remains active for 90 days since the activation of Welcome Package promotion.

  • All bets count towards unlocking rakeback boost rewards. $1 for every $400 wagered. XP Penalties apply.

  • Free Spins need to be claimed within the first 72 hours.

  • The value of a free spin is directly proportional to the value of your deposit. Bigger deposits receive bigger base spin values.

  • The bonus balance needs to be wagered over 40x on Casino games in order to be converted into withdrawable balance. The main deposit is required to be wagered at least 1x over.

  • The wager requirement decreases based on the RTP of the games you're playing. For example, playing a game with 96% RTP or lower would decrease the wager requirement at a 1:1 ratio, while playing a game with 99.6% RTP would decrease the wager requirement at a 1:10 ratio. XP Penalties apply.

  • Bets with bonus balance do not generate affiliate revenue, XP or any kind of rewards.

  • Bets with bonus balance are limited to $10 each.

  • Certain game modes (Duels, Sportsbook, Cases etc. and some Casino games) might be restricted completely from playing with bonus balance.

  • The Games which Free Spins are awarded for might not be available in your region; 500 Casino will not replace or refund these free spins in any way.

  • The bonus is only available for 14 calendar days from the time it was received. Unclaimed bonus balance after 14 days will be lost.

  • The free spins are only available in the USD currency, other currencies are not supported.

  • Rakeback boost progress can be tracked under Rewards page. Bonus balance wager requirement can be tracked under Balance menu.

Please read and understand this article thoroughly as we don't make any exceptions from these rules.

We will not tolerate any abuse of the promotional system.
​If you get caught with misconduct, ALL of the winnings will be forfeited and ALL accounts will be terminated, including your original deposits.

​Do NOT register multiple accounts in order to bypass the restrictions. We reserve the right to only allow one Welcome Package per household regardless of intent and value. We also reserve the right to refuse awarding the Welcome Package to certain accounts based on our own internal metrics.

​Do NOT abuse creative ways of eliminating or diminishing the effect of the wager requirements.

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