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My credit card was charged but I haven't gotten my balance
My credit card was charged but I haven't gotten my balance
NSGDX avatar
Written by NSGDX
Updated over 2 years ago

Deposits should be credited instantly, or at most within a few minutes. If it's been over an hour and you haven't been credited, open up a ticket so we can check it out.

Note: Providers can place a "payment hold" on your account, it doesn't necessarily mean you've been charged. If the transaction failed in the end, your money should be refunded by your bank the next day.

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