All Collections
How does the Welcome Package work?
How does the Welcome Package work?
NSGDX avatar
Written by NSGDX
Updated over a week ago

NOTE: The system was changed in December 2022 to include a bigger sticky bonus and bigger limits.


The Welcome Package feature is a promotional bonus pack in order to showcase some of the benefits of our Casino.


  • Bonus funds: 100% of your deposit. Your first eligible deposit over $25 will be moved to the BONUS balance and the wager requirement will be applied

  • Maximum bonus offered: $1000. If your deposit is over $1000, only $1000 will be moved to the BONUS balance and all the restrictions will take this value into consideration.

  • Wager requirement: 40x. The bonus balance needs to be wagered over 40x in order to be converted to withdrawable balance.

  • 50 FREE SPINS in our participating games by Pragmatic Play: Sweet Bonanza (10), Gates of Olympus (10), Starlight Princess (10), Book of Fallen (10), Buffalo King Megaways (10).

  • Maximum withdraw: 10x of your original deposit. If you deposit $500, you will be able to withdraw a maximum of $5000 from the BONUS balance. If you deposit $2000, you will only be able to withdraw $10000 from the BONUS balance.

Restrictions & Guidelines:

  • The Welcome Package only applies for the FIRST real money, cryptocurrency or voucher deposit; Virtual items deposits are not eligible to claim this bonus;

  • The eligible deposit needs to be made within the first 7 days from the account registration time;

  • Free Spins need to be claimed within the first 48 hours;

  • The value of a free spin is directly proportional to the value of your deposit. Bigger deposits receive bigger base spin value;

  • The potential wins received in Free Spins will increase the total wager requirement

  • The BONUS balance needs to be wagered over 40x on Casino games in order to be converted into withdrawable balance;

  • The wager requirement decreases based on the RTP of the games you're playing. For example, playing a game with 95% RTP or lower would decrease the wager requirement at a 1:1 ratio, while playing a game with 99.5% RTP would decrease the wager requirement at a 1:10 ratio.

  • Playing in other game modes with BONUS balance is permitted, but it will not decrease the wager requirements.

  • Bets with BONUS balance do not generate affiliate revenue, XP or any kind of rewards

  • Bets with BONUS balance are limited to $10 each

  • Certain game modes (Duels, some Casino games) might be restricted completely from playing with BONUS balance.

  • The Games which Free Spins are awarded for might not be available in your region; 500 Casino will not replace or refund these free spins in any way.

  • The BONUS balance is only available for 14 calendar days from the time it was received. Unclaimed bonus balance after 14 days will be lost

  • The free spins are only available in the USD or BUX currency, other currencies are not supported.

Please read and understand this article thoroughly as we don't make any exceptions from these rules.

We will not tolerate any abuse of the promotional system.
​If you get caught with misconduct, ALL of the winnings will be forfeited and ALL accounts will be terminated, including your original deposits.

​Do NOT register multiple accounts in order to bypass the restrictions. We reserve the right to only allow one Welcome Package per household regardless of intent and value. We also reserve the right to refuse awarding the Welcome Package to certain accounts based on our own internal metrics.

​Do NOT abuse creative ways of eliminating or diminishing the effect of the wager requirements.

Did this answer your question?